New Patient Dental Visit Guide
Starting care at a new dental office should feel clear, not confusing. This guide walks Elk Grove families through a first visit at Archie Dental Group, including what to bring, what happens in the chair, and how to book follow-up care with Thaddous Archie, DDS, or Lucille Lam, DDS.

1. Schedule your first appointment
Call 916-691-6020 or use the online request tool on our homepage. Tell the team you are a new patient, share any urgent concerns (pain, swelling, a broken tooth), and mention whether you need evening hours. Monday and Tuesday run until 7:30 pm, and Wednesday opens at noon and runs until 8:00 pm, which helps working parents and students fit care around school and work.
2. Gather what to bring
Arrive a few minutes early with:
- Photo ID and dental insurance card (if you have coverage)
- A list of current medications and any allergies
- Recent dental X-rays or records, if another office can send them ahead
- Notes about past dental work, jaw pain, snoring, or grinding
- Questions you want answered before treatment begins
If cost is a concern, review our financial options before your visit so you can ask targeted questions about benefits checks and payment plans.
3. What happens during the first visit
Most new-patient visits begin with health history review and a conversation about your goals, such as cleaner checkups, whitening, bite concerns, or replacing a missing tooth. Next comes an oral exam and, when needed, updated imaging so the dentist can see cavities, gum health, and existing restorations clearly.
When gums and teeth are ready, a professional cleaning may be completed the same day. If active infection, heavy buildup, or emergency pain needs attention first, the team will explain the safer sequence and set the next visit. You leave with findings in plain language, not a rush of jargon.
4. Build a practical care plan
After the exam, your dentist may recommend preventive dentistry on a regular schedule, restorative work for damaged teeth, or cosmetic options when you want a brighter smile. Families often combine adult and child visits when schedules allow, and the office can discuss night guards, sleep-related concerns, or implant restoration when those topics fit your history.
Treatment is prioritized by urgency. Pain relief and infection control come first. Elective improvements, such as whitening or veneers, are planned when your mouth is stable and you feel ready.
5. After you leave the office
Keep brushing twice daily with fluoride toothpaste, floss once a day, and note any sensitivity that lasts more than a couple of days. Save the office number for same-day questions. If sudden pain, swelling, or a knocked-out tooth appears before your next visit, contact the team about dental emergency care right away.
Ready to begin?
Archie Dental Group is located at 8013 Laguna Blvd, Suite 2, Elk Grove, CA 95758. Return to the Archie Dental Group homepage to request an appointment, meet our providers, or browse services before you call. New patients are welcome, and our team will help you take the next step with a clear plan.











